Shipping and Return Policy

At Micro Industries, we aim to deliver a smooth and transparent experience—from order placement to final delivery and beyond. This policy outlines our shipping and return terms to ensure clarity and trust in every transaction.

Shipping Policy

1. Free Delivery Across India
   We are pleased to offer free delivery on all machinery and equipment orders across India. Whether you're located in a metro city or a remote industrial area, we ensure your machinery reaches you safely and on time.
   
   Processing Time: Orders are typically processed within 5–10 business days, depending on the type and level of customization.
   Dispatch & Delivery: Our logistics team ensures timely and secure delivery. Estimated timelines will be shared during the order confirmation process.
   Tracking: We provide tracking details so you can monitor the status of your shipment at every stage.
2. International Shipping
   We also serve clients globally. For international orders:
   
   Shipping Charges: International delivery charges will apply and are discussed upfront.
   Customs & Duties: Any customs, duties, or taxes applicable in the destination country are to be borne by the buyer.
   Estimated Delivery Time: Varies based on destination and shipping method.

Return Policy

1. Return Conditions:
   Returns are accepted only in the following cases:
   
   - Wrong product delivered
   - Damaged product received (must be reported within 7 days of delivery)
   - Manufacturing defect that qualifies for replacement or repair
   
   Note: Returns for reasons such as change of mind, incorrect order by customer, or after installation will not be accepted.
2. Return Charges:
   Return shipping is chargeable.
   The cost of return freight, packaging, and handling will be deducted from the refund or charged separately, as applicable.
3. Return Process:
   - Contact our support team within 7 days of receiving the product.
   - Share photos or videos of the issue for assessment.
   - Our team will guide you through the return or replacement procedure.

Warranty & Support

All our machines come with a standard warranty against manufacturing defects. We also offer:

• -Machine Repair Services


• -Machine Installation Services


• -After-sales support for smooth and uninterrupted performance

Warranty terms vary based on the machine type and are clearly stated at the time of purchase.

Contact Us

📞 Customer Support: +91-9810877027
📧 Email: microindustries19@gmail.com
📍 Address: B-42, Sector-7, Noida, Gautam Buddha Nagar, Uttar Pradesh 201301.

Our Promise

We are committed to providing quality products and reliable service. Our free shipping policy ensures added value, while our transparent return process ensures you are supported every step of the way.

If you have any questions regarding shipping or returns, feel free to get in touch—we’re here to help.